Shipping policy

At Eeman’s Collection, we aim to deliver your orders safely and efficiently through our trusted logistics partner PostEx. Please review our shipping policy below.

1) Shipping Partner

All orders are shipped through PostEx Courier Service, ensuring reliable nationwide delivery across Pakistan.

2) Order Processing Time

Orders are processed within 1–2 working days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During sales or peak seasons, processing may take slightly longer.

3) Delivery Time

Estimated delivery timelines:

Major Cities: 2–4 working days
Other Cities / Remote Areas: 3–6 working days

Delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

4) Cash on Delivery (COD)

We offer Cash on Delivery (COD) service through PostEx.

Customers must ensure availability at the delivery address to receive the parcel.
Courier may attempt delivery multiple times before marking the order as failed.

5) Shipping Charges

Shipping charges will be calculated at checkout based on location and order value.
(Agar aap free shipping threshold rakhna chahte ho, yahan add kar sakte hain — e.g. Free Delivery on orders above Rs. ____.)

6) Order Tracking

Once your order is dispatched:

You will receive a tracking ID via SMS or email from PostEx.
You can track your shipment using the provided tracking details.

7) Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping information.

If:

The address is incorrect, or
The customer is unavailable at delivery time,

the order may be returned to us, and re-delivery charges may apply.

8) Delays in Delivery

While we strive to ensure timely delivery, Eeman’s Collection is not responsible for delays caused by:

Courier service issues
Weather conditions
Public holidays
Unforeseen logistical challenges

9) Parcel Inspection

Customers are advised to check the parcel condition at the time of delivery.
If the package appears damaged, please contact us immediately with details.

10) Nationwide Delivery

We currently deliver all across Pakistan through our courier partner PostEx.

11) Contact Us

For shipping-related queries, please contact:

📧 Email: support@eemanscollection.com
📞 WhatsApp: +92-XXXXXXXXXX